- Training
- Certified Professional Technical Communicator (CPTC)
- B.S., I.T. | Western Governor's University (WGU)
- DAWIA I Test and Evaluation | DAU
- Leadership Training | Echelon Front
- Experience
- System Documentation | 10+ Years
- Project management, status reporting, version control, content management
- SOPs, User Guides, Test planning and reporting
- Configuration Management
- Skills
- Writing, editing, grammar, proofing
- Customer service, Subject Matter Expert (SME) interviewing
- Research and analysis, validation and verification, requirement mapping
- Agile, Confluence, GitHub, Doc2Help, Section 508 accessibility
- Photo-editing, blue-prints and drawing interpretation, developing flow-charts and diagrams
- Samples
|
|