- Samples & Artifacts
- Education and Training
- Certified Professional Technical Communicator (CPTC)
- B.S., I.T. | Western Governor's University (WGU)
- DAWIA I Test and Evaluation | DAU
- Leadership | Echelon Front
- Skills
- Writing, editing, grammar, proofing
- Customer service, SME interviewing
- Research and analysis, validation and verification, requirement mapping
- SharePoint, CMPro, Agile/JIRA/Confluence, GitHub, Doc2Help, Section 508 accessibility
- Photo-editing, process diagrams, blue-print and drawing analysis
- Specialized Experience
- System Documentation, SOPs, User Guides, Test Plans & Reports, and Implementation Plans
- High-volume documentation coordination, status reporting, and quality assurance
- Content management (repository and review-process design & implementation; version control, comment incorporation, peer reviews)
- Configuration Management tools and processes
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